Special Interest Group on Knowledge Management


  Means and methods for a Knowledge Manager to excel at her/his activity


Special Interest Group on Knowledge Management

3 & 4 October 2019, hosted by Air Liquide Research Center, Paris-Saclay, France


Companies have different ways to create, capture, capitalize and share knowledge: they can implement a new laboratory, work with startups, have deep interviews with customers, buy patents, use Artificial Intelligence (AI), etc. This knowledge though must be passed on to your teams, to each relevant individual.

The 21st century sees the rise of a large number of new objects of all kinds within organizations. New methods, new tools, but also new management practices emerge and disrupt our organizations.
In this context, what becomes the business of Knowledge Manager?
The “Craft” of it refers to the level of mastery acquired by a person through a practice over a sufficient duration of that activity.
It is traditionally defined by four main characteristics:

  • a body of knowledge and essentially tehcnical know-how;  

  • a set of rules specific to the community of origin;

  • an identity to define oneself socially;

  • a perspective to deepent ones knowledge and know-how through accumulateed experience;

  • What are the latest ways to capitalize on your knowledge? 

  • What are the maturity stages and how to improve your existing capabilities system?

  • Issues Addressed

  • What objectives do these "tools" meet? 

  • How to use Artificial Intelligence in a proper way to extract knowledge from various internal and external sources (raw data, videos, documents, etc)?

  • Who is using these tools? KM Team, Managers, Researchers...

  • What are the origins of these tools?Internal, external,  purchased, developed?

  • What are the missing "tools"? 

  • What are the "tools" who have the greatest impact? on which horizon of time: Strategic, Tactical, and operational?

  • What are the "tools" who require the greatest mastery?

  • How is this toolbox shared at the organization level?

  • By 2025 what will our Knowledge Management toolkit look like?

  • Target Audience

    Knowledge Manager in R&D, Operations or Business Units;Innovation Managers; Enterprise Architecture Managers.


    Nicolas Dubuc, Chairman of the Special Interest Group on Knowlegde Management (SIG KM), Fellow for Technology Intelligence and Knowledge Management,  Michelin - Research Center (Clermont-Ferrand, France)


    Online registration until 26 September 2019 - http://www.eirma.org


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Share best practices of industrial R&D and innovation and enjoy the experience of networking with your peers across different industrial sectors all over Europe!